At Gulru, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you shop with us online.
1. Information We Collect
We collect basic customer details such as:
- Name
- Contact number
- Email address
- Shipping address
- Order-related information
- Communication sent to us via website, social media, or WhatsApp
This information is collected only to fulfill your orders and provide a better customer experience.
2. How Your Information Is Used
We use your personal data for:
- Processing and delivering your orders
- Contacting you for order updates or customer service
- Sending promotional messages or offers (if you opt in)
- Improving our website and user experience
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties.
Your information may only be shared with trusted service providers (such as courier companies) strictly for order fulfillment.
4. Cookies
Our website may use cookies to:
- Save cart preferences
- Understand user behavior
- Improve browsing performance
You can choose to disable cookies in your browser settings, though this may affect your site experience.
5. Data Security
We take appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, please note that no method of transmission over the internet is 100% secure.
6. Access and Control
You have the right to:
- Request access to your personal data
- Ask for corrections to inaccurate data
- Request the removal of your data from our system
To make such requests, please contact us through our official channels.
7. Updates to This Policy
We reserve the right to modify or update this policy at any time. Changes will be posted on this page with the updated effective date.
